After the login problems on July 10, 2025, Microsoft Outlook service is now fully restored. The same information has been given on Microsoft’s service status page.
2. People were unable to access mailboxes.
According to Microsoft, users were unable to access their mailboxes through any medium—whether it is Outlook.com, a mobile app or a desktop version—during the outage.
3. It is not clear how many users were affected.
Although Microsoft did not say how many users were affected in total, the problem was seen in many countries, including the UK, Australia and Canada.
4. Outlook has more than 400 million users.
Outlook has more than 400 million active users worldwide, making this outage a global concern.
5. Microsoft did not immediately respond.
Microsoft did not immediately comment on the request for information from USA TODAY.
6. This is not the first outage.
In November 2024, Microsoft also investigated a problem related to Outlook and Microsoft Teams Calendar, where Exchange Online service was also affected.
7. There was a major technical outage in September 2024 as well.
Microsoft 365 users were unable to access email logins and other applications at that time as well.
8. CrowdStrike caused a major system crash (July 2025).
A faulty software update caused Microsoft Windows systems to crash globally, bringing services to sectors such as banks, hospitals, air services and public transport to a halt.
9. It was not a cyberattack.
CrowdStrike clarified that the problem was caused by a technical defect and was not a security lapse or hacking incident.
10. Learning: Backup is necessary in the era of digital dependence.
These frequent technical outages make it clear that data backup and alternative solutions have become extremely important for companies and users in today’s digital era.
